ECG conducts training for Volta clients executive
The Electricity Company of Ghana (ECG) Revenue Assurance Information Technology team has conducted a comprehensive training session for Volta Region's Priority Clients Management Executives (PCMEs), Debt Management Officers (DMOs) and Revenue Management Officers.
The training focused on the ECG live debt dashboard, equipping participants with the tools necessary to effectively manage high-consuming customers and reduce outstanding debts across various districts in the region.
Management
It was also to ensure efficient debt management and steady revenue generation.
Participants were encouraged to leverage the live debt dashboard to streamline their processes and improve collection efforts.
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Following the training, all participants are expected to avoid recording zero collections in their debt management activities.
The Revenue Assurance Information Technology team, responsible for data engineering within ECG, is dedicated to supporting staff in achieving these critical goals for overall organisational success.
