Airtel brings convenience to customers

Airtel Ghana, the leading telecommunications network in Mobile Banking, has upgraded and expanded its mobile money platform.

The move is to make the process simpler for its customers to transact business.

Launching the platform in Accra, the CEO of Airtel Ghana, Mr Philip Sowah, stated, “We live in a world where time is becoming an essential commodity. We spend long hours in queues just to access goods and services, make payments or in traffic trying to move from one place to another. All this is done at the expense of productivity and stress on the body.”  

“Since the introduction of Airtel Money on the Ghanaian market, Airtel customers have enjoyed a variety of services and we keep on expanding the eco-system by working with numerous partners to bring convenience to the doorstep of consumers,” he said.

In a release issued in Accra, it pointed out that as the leader in mobile banking “our platform allows customers to transfer money from their bank accounts to their mWallets and vice versa, across banks within the eco-system and request for bank balances and mini-statements”. 

In addition to the company’s  mobile banking services, the release said Airtel had expanded its Cash Out services, where customers could cash out at any Fidelity and Ecobank ATMs, Airtel shops, partner banks, and agents outlets across the country. Just look out for the Airtel Money signage. 

The release quoted the Compliance Manager of Airtel Money, Mr Yaw Akosa Antwi, as saying that the old Airtel Money service platform had been replaced with a new and more robust platform.  

“Instead of ‘looking’ for the AM menu on the phone, a customer can now dial *500# and the menu will show up automatically.  Accessing the Airtel Money menu is now simpler, better, faster,” the release said.

It further quoted him as saying that another new addition to Airtel’s services was its partnership with Zenith Bank and Vivo Energy Ghana to facilitate easy top-up of Shell fuel cards.